Help center

How can we help?

Send us a message below and our team will get back to you by email, or write to support@cosmiccrate.tech anytime.

What we can help with

Getting started

Set up your organization
Invite your team
Import recipients from a spreadsheet

Sourcing and receiving

Add a supplier
Create a purchase order
Check in a delivery against a PO

Inventory

Set up locations and bays
Track use‑by dates
Set low‑stock alerts

Recipients and programs

Create a program
Enroll a recipient
Assign a meal plan

Routing

Plan today's routes
Set delivery time windows
Assign drivers and vehicles

Drivers and delivery

Get the driver app
Update a stop from the road
Log an exception

Proof and reporting

Capture proof at the door
Build a program report
Export a report for a funder

Account and data

Manage users and roles
Billing and invoices
Request data deletion

Still need help?

Talk to a person.

Tell us what's going on and a person will reply by email.